{"id":20341,"date":"2023-07-28T03:10:39","date_gmt":"2023-07-28T03:10:39","guid":{"rendered":"https:\/\/luxgroup.vn\/?p=20341"},"modified":"2023-07-28T03:10:39","modified_gmt":"2023-07-28T03:10:39","slug":"ket-noi-cam-xuc-trong-trai-nghiem-khach-hang","status":"publish","type":"post","link":"https:\/\/luxgroup.vn\/vi\/ket-noi-cam-xuc-trong-trai-nghiem-khach-hang\/","title":{"rendered":"K\u1ebft n\u1ed1i c\u1ea3m x\u00fac trong tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng"},"content":{"rendered":"

\"\"<\/h2>\n

K\u1ebft n\u1ed1i c\u1ea3m x\u00fac trong tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. S\u1ea3n ph\u1ea9m sang tr\u1ecdng, \u0111\u1eb3ng c\u1ea5p qu\u1ed1c t\u1ebf, kinh nghi\u1ec7m to\u00e0n c\u1ea7u, tr\u1ea3i nghi\u1ec7m wow, d\u1ecbch v\u1ee5 t\u1eeb t\u00e2m luxer ch\u1ea1m c\u1ea3m x\u00fac.<\/h2>\n

Nh\u1eafc \u0111\u1ebfn LuxGroup, b\u1ea1n kh\u00f4ng ch\u1ec9 ngh\u0129 \u0111\u1ebfn m\u1ed9t doanh nghi\u1ec7p du l\u1ecbch h\u00e0ng \u0111\u1ea7u, m\u00e0 c\u00f2n l\u00e0 m\u1ed9t c\u1ed9ng \u0111\u1ed3ng ch\u0103m s\u00f3c v\u00e0 ph\u1ee5c v\u1ee5 t\u1eeb t\u00e2m \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng. C\u00f4ng ty kh\u00f4ng ch\u1ec9 \u0111\u1eb7t s\u1ef1 ch\u00fa tr\u1ecdng v\u00e0o s\u1ea3n ph\u1ea9m du l\u1ecbch sang tr\u1ecdng, \u0111\u1eb3ng c\u1ea5p m\u00e0 c\u00f2n \u0111\u1eb7t con ng\u01b0\u1eddi, nh\u00e2n s\u1ef1 v\u1edbi n\u0103ng l\u1ef1c v\u00e0 tinh th\u1ea7n h\u00f9ng h\u1eadu, v\u00e0o v\u1ecb tr\u00ed quan tr\u1ecdng nh\u1ea5t trong v\u0103n ho\u00e1 doanh nghi\u1ec7p.<\/p>\n

Nh\u00e2n s\u1ef1 ch\u01b0a ph\u1ea3i l\u00e0 t\u00e0i s\u1ea3n doanh nghi\u1ec7p, nh\u01b0ng nh\u00e2n s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi v\u0103n ho\u00e1 doanh nghi\u1ec7p LuxGroup m\u1edbi l\u00e0 v\u1ed1n qu\u00fd c\u1ee7a doanh nghi\u1ec7p. Nh\u00e2n s\u1ef1 t\u1ea1i LuxGroup kh\u00f4ng ch\u1ec9 c\u00f3 n\u0103ng l\u1ef1c, ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n, m\u00e0 c\u00f2n mang trong m\u00ecnh m\u1ed9t n\u1ed9i h\u00e0m th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c, s\u1eb5n l\u00f2ng cam k\u1ebft v\u00e0 \u0111\u1ed3ng h\u00e0nh c\u00f9ng t\u1eadp th\u1ec3 \u0111\u1ec3 \u0111em \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m du l\u1ecbch “wow” cho kh\u00e1ch h\u00e0ng.<\/p>\n

\u0110\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 t\u1ea1i LuxGroup kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau ch\u00ed v\u1ec1 n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n m\u00e0 c\u00f2n ph\u00f9 h\u1ee3p v\u1edbi 3C – Competence, Commitment, and Culture Fit. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 h\u1ecd c\u00f3 n\u0103ng l\u1ef1c, mong mu\u1ed1n v\u00e0 cam k\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh xu\u1ea5t s\u1eafc c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, \u0111\u1ed3ng th\u1eddi h\u00f2a h\u1ee3p v\u1edbi v\u0103n ho\u00e1 t\u1ed5 ch\u1ee9c. Ch\u1ec9 nh\u1eefng nh\u00e2n s\u1ef1 nh\u01b0 v\u1eady m\u1edbi c\u00f3 th\u1ec3 mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m du l\u1ecbch \u0111\u1eb3ng c\u1ea5p v\u00e0 \u0111\u00e1ng nh\u1edb cho kh\u00e1ch h\u00e0ng.<\/p>\n

LuxGroup t\u1ef1 h\u00e0o kh\u00f4ng c\u00f3 ph\u00f2ng nh\u00e2n s\u1ef1 m\u00e0 c\u00f3 ph\u00f2ng t\u00e0i n\u0103ng v\u00e0 v\u0103n ho\u00e1 doanh nghi\u1ec7p. T\u1ea1i \u0111\u00e2y, nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n s\u1ed1ng v\u1edbi \u0111am m\u00ea ph\u1ee5c v\u1ee5. H\u1ecd \u0111\u1eb7t m\u1ee5c ti\u00eau ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m c\u1ee7a c\u00f4ng vi\u1ec7c, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o s\u1ef1 b\u1ec1n v\u1eefng v\u00e0 l\u1ee3i nhu\u1eadn cho doanh nghi\u1ec7p.<\/p>\n

\"\"<\/p>\n

Ch\u1ee7 t\u1ecbch Ph\u1ea1m H\u00e0, ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o nh\u01b0 thuy\u1ec1n tr\u01b0\u1edfng c\u1ee7a LuxGroup, c\u00f3 t\u1ea7m nh\u00ecn xa tr\u00f4ng r\u1ed9ng, \u0111am m\u00ea n\u00e2ng t\u1ea7m du l\u1ecbch v\u00e0 di s\u1ea3n Vi\u1ec7t Nam. \u00d4ng t\u1eadp trung x\u00e2y d\u1ef1ng m\u1ed9t \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean h\u1ea1nh ph\u00fac v\u00e0 t\u1ef1 h\u00e0o ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng t\u1eeb t\u00e2m. Nh\u00e2n vi\u00ean LuxGroup kh\u00f4ng ch\u1ec9 l\u00e0 nh\u00e2n s\u1ef1 m\u00e0 c\u00f2n l\u00e0 nh\u1eefng ng\u01b0\u1eddi \u0111\u1ed3ng h\u00e0nh trung th\u00e0nh, \u0111\u00f3ng g\u00f3p t\u00edch c\u1ef1c v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty.<\/p>\n

Luxer th\u1ef1c hi\u1ec7n 5 xin b\u00e0 5 lu\u00f4n: xin ch\u00e0o, xin m\u1eddi, xin l\u1ed7i, xin ph\u00e9p, xin c\u1ea3m \u01a1n. Lu\u00f4n m\u1ec9m c\u01b0\u1eddi, lu\u00f4n l\u1eafng nghe lu\u00f4n th\u1ea5u hi\u1ec3u, lu\u00f4n gi\u00fap \u0111\u1ee1, lu\u00f4n l\u1ecbch s\u1ef1, lu\u00f4n xanh, s\u1ea1ch, \u0111\u1eb9p. LuxGroup \u0111\u00e3 tuy\u00ean b\u1ed1 quy\u1ec1n kh\u00e1ch h\u00e0ng \u0111\u1ea7u ti\u00ean t\u1ea1i Vi\u1ec7t Nam. \u0110\u00e2y l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i \u0111\u1ea7y d\u0169ng c\u1ea3m v\u00e0 ti\u00ean phong trong vi\u1ec7c cam k\u1ebft ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 \u0111\u1eb3ng c\u1ea5p v\u00e0 t\u1eeb t\u00e2m. Kh\u00e1ch h\u00e0ng c\u1ee7a LuxGroup, \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o quy\u1ec1n:<\/p>\n

\u0110\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m ch\u00e2n th\u1ef1c v\u00e0 \u0111\u1ed9c \u0111\u00e1o v\u1edbi d\u1ecbch v\u1ee5 tuy\u1ec7t v\u1eddi v\u00e0 \u0111\u00e1ng nh\u1edb nh\u1ea5t.
\nH\u01b0\u1edfng d\u1ecbch v\u1ee5 cao c\u1ea5p t\u1eeb nh\u1eefng nh\u00e2n l\u1ef1c c\u00f3 n\u0103ng l\u1ef1c v\u00e0 tinh th\u1ea7n ph\u1ee5c v\u1ee5.
\n\u0110\u01b0\u1ee3c th\u1eeda theo y\u00eau c\u1ea7u v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u, \u0111\u00f2i h\u1ecfi hay th\u1eafc m\u1eafc trong v\u00f2ng 24h.
\n\u0110\u01b0\u1ee3c \u0111\u1ed1i x\u1eed b\u00ecnh \u0111\u1eb3ng, t\u00f4n tr\u1ecdng v\u00e0 trung th\u1ef1c.
\n\u0110\u01b0\u1ee3c h\u01b0\u1edfng s\u1ef1 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng l\u1ecbch s\u1ef1, nhi\u1ec7t t\u00ecnh v\u00e0 chu \u0111\u00e1o.
\n\u0110\u1ed9i ng\u0169 nh\u00e2n vi\u00ean chuy\u00ean nghi\u1ec7p c\u1ee7a LuxGroup \u0111\u1ec1u \u0111am m\u00ea v\u00e0 ph\u1ee5c v\u1ee5 t\u1eeb t\u00e2m cho tr\u1ea3i nghi\u1ec7m x\u1ee9ng t\u1ea7m. H\u1ecd kh\u00f4ng ch\u1ec9 coi kh\u00e1ch h\u00e0ng l\u00e0 ng\u01b0\u1eddi mua d\u1ecbch v\u1ee5 m\u00e0 c\u00f2n l\u00e0 nh\u1eefng ng\u01b0\u1eddi b\u1ea1n \u0111\u1ed3ng h\u00e0nh trong h\u00e0nh tr\u00ecnh kh\u00e1m ph\u00e1 v\u00e0 tr\u1ea3i nghi\u1ec7m.<\/p>\n

\u0110i\u1ec1u quan tr\u1ecdng trong d\u1ecbch v\u1ee5 sang tr\u1ecdng c\u1ee7a LuxGroup kh\u00f4ng ch\u1ec9 l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, m\u00e0 c\u00f2n l\u00e0 s\u1ef1 ch\u1ea1m c\u1ea3m x\u00fac. C\u00f4ng ty \u0111\u1ecbnh ngh\u0129a d\u1ecbch v\u1ee5 sang tr\u1ecdng l\u00e0 s\u1ef1 c\u00e1 nh\u00e2n ho\u00e1 v\u00e0 t\u1eeb t\u00e2m. M\u1ed7i s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a LuxGroup \u0111\u1ec1u mang trong \u0111\u00f3 s\u1ef1 \u0111\u1ed9c \u0111\u00e1o v\u00e0 \u0111\u1eb7c bi\u1ec7t, \u0111\u01b0\u1ee3c \u0111\u00fac k\u1ebft t\u1eeb s\u1ef1 t\u1eadn t\u00e2m v\u00e0 chuy\u00ean nghi\u1ec7p c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

\"\"<\/p>\n

Ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 h\u00e0ng \u0111\u1ea7u c\u1ee7a LuxGroup kh\u00f4ng \u0111\u1ebfn t\u1ef1 nhi\u00ean, m\u00e0 lu\u00f4n l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a s\u1ef1 ch\u00fa t\u00e2m, c\u1ed1 g\u1eafng h\u1ebft m\u00ecnh v\u00e0 chu\u1ea9n m\u1ef1c c\u00e1c k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n nghi\u1ec7p v\u1ee5. \u0110\u00e2y l\u00e0 b\u00ed quy\u1ebft th\u00e0nh c\u00f4ng c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u sang tr\u1ecdng h\u00e0ng \u0111\u1ea7u Vi\u1ec7t Nam trong su\u1ed1t h\u01a1n 20 n\u0103m qua, \u0111\u01b0\u1ee3c ch\u1ee7 t\u1ecbch s\u00e1ng l\u1eadp CEO LuxGroup s\u00e1ng t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n. Th\u00e0nh c\u00f4ng c\u1ee7a LuxGroup \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua nhi\u1ec1u gi\u1ea3i th\u01b0\u1edfng trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc, trong \u0111\u00f3 c\u00f3 gi\u1ea3i Oscar du l\u1ecbch th\u1ebf gi\u1edbi – World Travel Awards.<\/p>\n

V\u1edbi t\u1ea7m nh\u00ecn xa tr\u00f4ng r\u1ed9ng v\u00e0 tr\u00e1ch nhi\u1ec7m x\u00e3 h\u1ed9i, LuxGroup (www.luxgroup.vn<\/a>) kh\u00f4ng ch\u1ec9 l\u00e0 doanh nghi\u1ec7p du l\u1ecbch h\u00e0ng \u0111\u1ea7u m\u00e0 c\u00f2n l\u00e0 h\u00ecnh m\u1eabu g\u01b0\u01a1ng m\u1eabu cho c\u00e1c doanh nghi\u1ec7p kh\u00e1c. B\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng m\u1ed9t \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 \u0111\u1ea7y \u0111am m\u00ea v\u00e0 t\u1eeb t\u00e2m, LuxGroup (www.luxgroup.vn<\/a>) kh\u00f4ng ch\u1ec9 mang \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m du l\u1ecbch \u0111\u1eb3ng c\u1ea5p, m\u00e0 c\u00f2n t\u1ea1o n\u00ean nh\u1eefng k\u1ebft n\u1ed1i c\u1ea3m x\u00fac \u0111\u00e1ng tr\u00e2n tr\u1ecdng gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"

K\u1ebft n\u1ed1i c\u1ea3m x\u00fac trong tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. S\u1ea3n ph\u1ea9m sang tr\u1ecdng, \u0111\u1eb3ng c\u1ea5p…<\/p>\n","protected":false},"author":5,"featured_media":20300,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[228],"tags":[227,275],"_links":{"self":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts\/20341"}],"collection":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/comments?post=20341"}],"version-history":[{"count":0,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts\/20341\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/media\/20300"}],"wp:attachment":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/media?parent=20341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/categories?post=20341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/tags?post=20341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}