{"id":25547,"date":"2025-08-19T03:33:03","date_gmt":"2025-08-19T03:33:03","guid":{"rendered":"https:\/\/luxgroup.vn\/luxgroup-beyond-service-it-is-hospitality-happiness-as-a-mission\/"},"modified":"2025-08-19T03:54:35","modified_gmt":"2025-08-19T03:54:35","slug":"luxgroup-hon-ca-dich-vu-do-la-su-hieu-khach-hanh-phuc-la-su-menh","status":"publish","type":"post","link":"https:\/\/luxgroup.vn\/vi\/luxgroup-hon-ca-dich-vu-do-la-su-hieu-khach-hanh-phuc-la-su-menh\/","title":{"rendered":"LuxGroup: H\u01a1n c\u1ea3 d\u1ecbch v\u1ee5, \u0111\u00f3 l\u00e0 s\u1ef1 hi\u1ebfu kh\u00e1ch \u2013 H\u1ea1nh ph\u00fac l\u00e0 s\u1ee9 m\u1ec7nh"},"content":{"rendered":"

\"\"<\/h2>\n

LuxGroup: H\u01a1n c\u1ea3 d\u1ecbch v\u1ee5, \u0111\u00f3 l\u00e0 s\u1ef1 hi\u1ebfu kh\u00e1ch \u2013 H\u1ea1nh ph\u00fac l\u00e0 s\u1ee9 m\u1ec7nh<\/h2>\n

HR Asia: Xin ch\u00fac m\u1eebng LuxGroup \u0111\u00e3 \u0111\u01b0\u1ee3c vinh danh \u201cN\u01a1i l\u00e0m vi\u1ec7c t\u1ed1t nh\u1ea5t ch\u00e2u \u00c1 2025\u201d. Gi\u1ea3i th\u01b0\u1edfng n\u00e0y c\u00f3 \u00fd ngh\u0129a th\u1ebf n\u00e0o v\u1edbi \u00f4ng v\u00e0 t\u1eadp \u0111o\u00e0n?<\/strong><\/span><\/p>\n

TS. Ph\u1ea1m H\u00e0 (Nh\u00e0 s\u00e1ng l\u1eadp, Ch\u1ee7 t\u1ecbch LuxGroup):<\/strong><\/p>\n

\u0110\u00e2y l\u00e0 m\u1ed9t c\u1ed9t m\u1ed1c \u0111\u1ea7y t\u1ef1 h\u00e0o trong h\u00e0nh tr\u00ecnh 20 n\u0103m c\u1ee7a LuxGroup<\/strong><\/a>. Gi\u1ea3i th\u01b0\u1edfng n\u00e0y kh\u00f4ng ch\u1ec9 ghi nh\u1eadn nh\u1eefng n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng c\u1ee7a g\u1ea7n 300 Luxers m\u00e0 c\u00f2n kh\u1eb3ng \u0111\u1ecbnh: khi doanh nghi\u1ec7p \u0111\u1eb7t h\u1ea1nh ph\u00fac con ng\u01b0\u1eddi l\u00e0m s\u1ee9 m\u1ec7nh trung t\u00e2m, m\u1ecdi gi\u00e1 tr\u1ecb kh\u00e1c \u2013 t\u1eeb d\u1ecbch v\u1ee5, th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ebfn ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng \u2013 \u0111\u1ec1u \u0111\u01b0\u1ee3c n\u00e2ng t\u1ea7m.<\/p>\n

LuxGroup b\u1eaft \u0111\u1ea7u ch\u1ec9 t\u1eeb m\u1ed9t chi\u1ebfc laptop v\u00e0 ni\u1ec1m tin r\u1eb1ng \u201cdu l\u1ecbch c\u00f3 th\u1ec3 thay \u0111\u1ed5i cu\u1ed9c \u0111\u1eddi\u201d. H\u00f4m nay, ch\u00fang t\u00f4i t\u1ef1 h\u00e0o r\u1eb1ng t\u1eeb kh\u00e1t v\u1ecdng nh\u1ecf b\u00e9 \u1ea5y, m\u1ed9t t\u1eadp \u0111o\u00e0n du l\u1ecbch \u2013 v\u0103n h\u00f3a \u2013 ngh\u1ec7 thu\u1eadt c\u1ee7a Vi\u1ec7t Nam \u0111\u00e3 \u0111\u01b0\u1ee3c vinh danh \u1edf t\u1ea7m ch\u00e2u l\u1ee5c.<\/p>\n

HR Asia: \u00d4ng nhi\u1ec1u l\u1ea7n nh\u1eafc t\u1edbi ch\u1eef \u201ch\u1ea1nh ph\u00fac\u201d. V\u1eady tri\u1ebft l\u00fd \u201cDu l\u1ecbch h\u1ea1nh ph\u00fac\u201d m\u00e0 LuxGroup theo \u0111u\u1ed5i c\u1ee5 th\u1ec3 l\u00e0 g\u00ec?<\/strong><\/span><\/p>\n

TS. Ph\u1ea1m H\u00e0:<\/strong><\/p>\n

H\u1ea1nh ph\u00fac v\u1edbi ch\u00fang t\u00f4i kh\u00f4ng ph\u1ea3i \u0111\u00edch \u0111\u1ebfn, m\u00e0 l\u00e0 h\u00e0nh tr\u00ecnh s\u1ed1ng m\u1ed7i ng\u00e0y. \u1ede LuxGroup, m\u1ed7i Luxer \u0111\u01b0\u1ee3c s\u1ed1ng v\u1edbi \u0111am m\u00ea, \u0111\u01b0\u1ee3c truy\u1ec1n c\u1ea3m h\u1ee9ng, \u0111\u01b0\u1ee3c ghi nh\u1eadn v\u00e0 ph\u00e1t tri\u1ec3n. \u0110\u00f3 l\u00e0 v\u0103n h\u00f3a t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t.<\/p>\n

Ch\u00fang t\u00f4i lu\u00f4n nh\u1ea5n m\u1ea1nh: \u201cH\u01a1n c\u1ea3 d\u1ecbch v\u1ee5, \u0111\u00f3 l\u00e0 d\u1ecbch v\u1ee5 t\u1eeb t\u00e2m \u2013 tinh th\u1ea7n hi\u1ebfu kh\u00e1ch \u0111\u00edch th\u1ef1c c\u1ee7a Luxers.\u201d Khi \u0111\u1ed9i ng\u0169 th\u1ef1c s\u1ef1 h\u1ea1nh ph\u00fac, h\u1ecd m\u1edbi lan t\u1ecfa \u0111\u01b0\u1ee3c h\u1ea1nh ph\u00fac \u1ea5y \u0111\u1ebfn kh\u00e1ch h\u00e0ng v\u00e0 c\u1ed9ng \u0111\u1ed3ng. Ch\u00ednh \u0111i\u1ec1u \u0111\u00f3 l\u00e0m n\u00ean gi\u00e1 tr\u1ecb \u201cDu l\u1ecbch h\u1ea1nh ph\u00fac\u201d \u2013 n\u01a1i m\u1ed7i h\u00e0nh tr\u00ecnh kh\u00f4ng ch\u1ec9 l\u00e0 chuy\u1ebfn \u0111i, m\u00e0 l\u00e0 m\u1ed9t tr\u1ea3i nghi\u1ec7m nh\u00e2n v\u0103n.<\/p>\n

HR Asia: M\u00f4 h\u00ecnh ph\u00e1t tri\u1ec3n t\u1ed5 ch\u1ee9c \u201c5P + 3P\u201d c\u1ee7a LuxGroup \u0111ang \u0111\u01b0\u1ee3c ch\u00fa \u00fd. \u00d4ng c\u00f3 th\u1ec3 chia s\u1ebb r\u00f5 h\u01a1n?<\/strong><\/span><\/p>\n

TS. Ph\u1ea1m H\u00e0:<\/strong><\/p>\n

LuxGroup v\u1eadn h\u00e0nh theo tri\u1ebft l\u00fd \u201c5P + 3P<\/strong>\u201d:
\n\u2022 5P<\/strong>: Purpose<\/strong> (S\u1ee9 m\u1ec7nh), Passion<\/strong> (\u0110am m\u00ea), People<\/strong> (Con ng\u01b0\u1eddi), Planet<\/strong> (H\u00e0nh tinh), Profit<\/strong> (L\u1ee3i nhu\u1eadn).
\n\u2022 3P<\/strong>: Place<\/strong> (Kh\u00f4ng gian l\u00e0m vi\u1ec7c), Partnership<\/strong> (H\u1ee3p t\u00e1c b\u1ec1n v\u1eefng), Prosperity<\/strong> (Th\u1ecbnh v\u01b0\u1ee3ng chung \u2013 bao g\u1ed3m Pride: T\u1ef1 h\u00e0o, Peace: B\u00ecnh an, Personal Growth: Ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n).<\/p>\n

\u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 ch\u00fang t\u00f4i kh\u00f4ng ch\u1ec9 \u0111o l\u01b0\u1eddng th\u00e0nh c\u00f4ng b\u1eb1ng doanh thu hay l\u1ee3i nhu\u1eadn, m\u00e0 c\u00f2n b\u1eb1ng m\u1ee9c \u0111\u1ed9 h\u1ea1nh ph\u00fac c\u1ee7a con ng\u01b0\u1eddi, s\u1ef1 g\u1eafn k\u1ebft c\u1ed9ng \u0111\u1ed3ng v\u00e0 tr\u00e1ch nhi\u1ec7m v\u1edbi h\u00e0nh tinh. \u0110\u00e2y ch\u00ednh l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 LuxGroup ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng su\u1ed1t 20 n\u0103m qua.<\/p>\n

HR Asia: Sau hai th\u1eadp k\u1ef7, h\u1ec7 sinh th\u00e1i LuxGroup \u0111\u00e3 kh\u00e1 to\u00e0n di\u1ec7n. \u00d4ng c\u00f3 th\u1ec3 \u0111i\u1ec3m l\u1ea1i nh\u1eefng d\u1ea5u \u1ea5n n\u1ed5i b\u1eadt?<\/strong><\/span><\/p>\n

TS. Ph\u1ea1m H\u00e0:<\/strong><\/p>\n

T\u1eeb n\u0103m 2005, LuxGroup \u0111\u00e3 m\u1edf r\u1ed9ng th\u00e0nh m\u1ed9t h\u1ec7 sinh th\u00e1i du l\u1ecbch \u2013 v\u0103n h\u00f3a \u2013 ngh\u1ec7 thu\u1eadt v\u1edbi nhi\u1ec1u th\u01b0\u01a1ng hi\u1ec7u:
\n\u2022 Lux Travel DMC<\/strong><\/a>: c\u00f4ng ty l\u1eef h\u00e0nh sang tr\u1ecdng \u0111\u1ea7u ti\u00ean t\u1ea1i Vi\u1ec7t Nam, \u0111\u1ea1t ch\u1ee9ng nh\u1eadn Travelife Certified 2025.<\/strong>
\n\u2022 Emperor Cruises<\/strong><\/a>, Heritage Cruises<\/strong><\/a>, Amiral Cruises<\/strong><\/a>: h\u1ec7 th\u1ed1ng du thuy\u1ec1n boutique g\u1eafn k\u1ebft di s\u1ea3n, ngh\u1ec7 thu\u1eadt v\u00e0 tr\u1ea3i nghi\u1ec7m t\u1ea1i H\u1ea1 Long, Nha Trang, S\u00e0i G\u00f2n.
\n\u2022 LuxTransco:<\/strong> d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n cao c\u1ea5p v\u1edbi limousine, Mercedes-Benz v\u00e0 xe 45 ch\u1ed7.
\n\u2022 LuxArts Collection<\/strong>: b\u1ed9 s\u01b0u t\u1eadp v\u00e0 \u0111\u1ea5u gi\u00e1 ngh\u1ec7 thu\u1eadt t\u01b0 nh\u00e2n v\u1edbi h\u01a1n 1.000 t\u00e1c ph\u1ea9m, trong \u0111\u00f3 c\u00f3 10% s\u00e1ng t\u00e1c c\u1ea3 \u0111\u1eddi c\u1ee7a danh h\u1ecda Ph\u1ea1m L\u1ef1c.
\n\u2022 Lux Hotels & Resorts<\/strong>, Elegant<\/strong>, Secret<\/strong>, V\u1ecb Vi\u1ec7t Nam<\/strong><\/a>: chu\u1ed7i kh\u00e1ch s\u1ea1n \u2013 nh\u00e0 h\u00e0ng di s\u1ea3n, kh\u00f4ng r\u00e1c th\u1ea3i nh\u1ef1a, g\u1eafn v\u1edbi ngh\u1ec7 thu\u1eadt v\u00e0 b\u1ea3n \u0111\u1ecba.<\/p>\n

M\u1ed7i n\u0103m, ch\u00fang t\u00f4i ph\u1ee5c v\u1ee5 h\u01a1n 100.000 du kh\u00e1ch qu\u1ed1c t\u1ebf cao c\u1ea5p, \u0111\u1ed3ng th\u1eddi gi\u00e0nh h\u00e0ng ch\u1ee5c gi\u1ea3i th\u01b0\u1edfng to\u00e0n c\u1ea7u nh\u01b0 World Travel Awards<\/strong>, World Cruise Awards<\/strong>, Travel+Leisure Luxury Awards<\/strong>\u2026 v\u00e0 nay l\u00e0 HR Asia 2025.<\/strong><\/p>\n

HR Asia: Ph\u00e1t tri\u1ec3n con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u00f4ng nhi\u1ec1u l\u1ea7n nh\u1ea5n m\u1ea1nh. LuxGroup c\u1ee5 th\u1ec3 \u0111\u00e3 l\u00e0m g\u00ec \u0111\u1ec3 ch\u0103m lo cho \u0111\u1ed9i ng\u0169?<\/strong><\/span><\/p>\n

TS. Ph\u1ea1m H\u00e0:<\/strong><\/p>\n

Ch\u00fang t\u00f4i d\u00e0nh 5% l\u1ee3i nhu\u1eadn h\u1eb1ng n\u0103m cho c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh ph\u00e1t tri\u1ec3n con ng\u01b0\u1eddi: \u0111\u00e0o t\u1ea1o, hu\u1ea5n luy\u1ec7n, mentoring, n\u00e2ng cao th\u1ec3 ch\u1ea5t v\u00e0 tinh th\u1ea7n. M\u1ed7i Luxer \u0111\u1ec1u c\u00f3 c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n song h\u00e0nh c\u00f9ng s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

Ch\u00fang t\u00f4i x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng m\u00e0 \u1edf \u0111\u00f3 nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 l\u00e0m vi\u1ec7c, m\u00e0 c\u00f2n t\u00ecm th\u1ea5y \u00fd ngh\u0129a, ni\u1ec1m vui v\u00e0 s\u1ef1 t\u1ef1 h\u00e0o. \u0110\u00e2y l\u00e0 l\u00fd do LuxGroup \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 n\u01a1i c\u1ee7a \u201cC\u00e1c t\u00ed hon v\u0129 \u0111\u1ea1i\u201d \u2013 m\u1ed7i c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 nh\u1ecf b\u00e9, nh\u01b0ng c\u00f9ng nhau t\u1ea1o n\u00ean gi\u00e1 tr\u1ecb l\u1edbn lao.<\/p>\n

HR Asia: T\u1ea7m nh\u00ecn 2045 c\u1ee7a LuxGroup l\u00e0 g\u00ec?<\/strong><\/span><\/p>\n

TS. Ph\u1ea1m H\u00e0:<\/strong><\/p>\n

\u0110\u1ebfn n\u0103m 2045, ch\u00fang t\u00f4i \u0111\u1eb7t m\u1ee5c ti\u00eau s\u1edf h\u1eefu 30 du thuy\u1ec1n boutique mang c\u1edd Vi\u1ec7t Nam, khai th\u00e1c tuy\u1ebfn ven bi\u1ec3n v\u00e0 c\u1eadp c\u1ea3ng qu\u1ed1c t\u1ebf. B\u00ean c\u1ea1nh \u0111\u00f3, LuxGroup ti\u1ebfp t\u1ee5c theo \u0111u\u1ed5i m\u00f4 h\u00ecnh \u201cDu l\u1ecbch h\u1ea1nh ph\u00fac \u2013 Ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng \u2013 Ngh\u1ec7 thu\u1eadt v\u1ecb nh\u00e2n sinh<\/strong>\u201d.<\/p>\n

T\u00f4i tin r\u1eb1ng khi \u0111i \u0111\u00fang con \u0111\u01b0\u1eddng gi\u00e1 tr\u1ecb th\u1eadt, ph\u1ee5ng s\u1ef1 t\u1eeb t\u00e2m, Vi\u1ec7t Nam ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 v\u01b0\u01a1n l\u00ean tr\u1edf th\u00e0nh m\u1ed9t qu\u1ed1c gia du l\u1ecbch \u0111\u1eb3ng c\u1ea5p, n\u01a1i m\u00e0 th\u01b0\u01a1ng hi\u1ec7u Vi\u1ec7t \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng to\u00e0n c\u1ea7u.<\/p>\n

\"\"<\/p>\n

K\u1ebft<\/strong>
\nCu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi TS. Ph\u1ea1m H\u00e0<\/strong> \u0111\u00e3 l\u00fd gi\u1ea3i v\u00ec sao LuxGroup \u0111\u01b0\u1ee3c vinh danh \u201cN\u01a1i l\u00e0m vi\u1ec7c t\u1ed1t nh\u1ea5t ch\u00e2u \u00c1 2025<\/strong>\u201d. Kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t doanh nghi\u1ec7p du l\u1ecbch \u2013 v\u0103n h\u00f3a \u2013 ngh\u1ec7 thu\u1eadt, LuxGroup l\u00e0 minh ch\u1ee9ng r\u1eb1ng tri\u1ebft l\u00fd \u201cHi\u1ebfu kh\u00e1ch t\u1eeb t\u00e2m \u2013 Hospitality at the heart\u201d ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 t\u1ea1o n\u00ean h\u1ea1nh ph\u00fac, ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng v\u00e0 th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i.<\/p>\n","protected":false},"excerpt":{"rendered":"

LuxGroup: H\u01a1n c\u1ea3 d\u1ecbch v\u1ee5, \u0111\u00f3 l\u00e0 s\u1ef1 hi\u1ebfu kh\u00e1ch \u2013 H\u1ea1nh ph\u00fac l\u00e0 s\u1ee9…<\/p>\n","protected":false},"author":5,"featured_media":25476,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[184,535,1301,1085,1304,545],"tags":[1361,201,306,192,227,1364],"_links":{"self":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts\/25547"}],"collection":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/comments?post=25547"}],"version-history":[{"count":0,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts\/25547\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/media\/25476"}],"wp:attachment":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/media?parent=25547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/categories?post=25547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/tags?post=25547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}