{"id":25947,"date":"2025-09-29T04:33:19","date_gmt":"2025-09-29T04:33:19","guid":{"rendered":"https:\/\/luxgroup.vn\/three-pillars-of-a-lifelong-learning-organization-at-luxgroup\/"},"modified":"2025-09-29T04:37:09","modified_gmt":"2025-09-29T04:37:09","slug":"ba-yeu-to-tao-to-chuc-hoc-tap-suot-doi-o-luxgroup","status":"publish","type":"post","link":"https:\/\/luxgroup.vn\/vi\/ba-yeu-to-tao-to-chuc-hoc-tap-suot-doi-o-luxgroup\/","title":{"rendered":"Ba y\u1ebfu t\u1ed1 t\u1ea1o t\u1ed5 ch\u1ee9c h\u1ecdc t\u1eadp su\u1ed1t \u0111\u1eddi \u1edf LuxGroup"},"content":{"rendered":"

\"\"<\/p>\n

Ba y\u1ebfu t\u1ed1 t\u1ea1o t\u1ed5 ch\u1ee9c h\u1ecdc t\u1eadp su\u1ed1t \u0111\u1eddi \u1edf LuxGroup<\/h2>\n

LuxGroup<\/strong> kh\u1eb3ng \u0111\u1ecbnh d\u1ea5u \u1ea5n v\u1edbi nh\u1eefng h\u00e0nh tr\u00ecnh du l\u1ecbch sang tr\u1ecdng \u0111\u1eadm s\u1eafc di s\u1ea3n, \u0111\u1ed3ng th\u1eddi nu\u00f4i d\u01b0\u1ee1ng v\u0103n h\u00f3a h\u1ecdc t\u1eadp su\u1ed1t \u0111\u1eddi l\u00e0m n\u1ec1n t\u1ea3ng ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n

Hai m\u01b0\u01a1i n\u0103m qua, LuxGroup<\/strong> (www.luxgroup.vn<\/a>) n\u1ed5i ti\u1ebfng v\u1edbi nh\u1eefng tr\u1ea3i nghi\u1ec7m du l\u1ecbch sang tr\u1ecdng g\u1eafn li\u1ec1n di s\u1ea3n Vi\u1ec7t Nam, \u0111\u1ed3ng th\u1eddi \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn nh\u01b0 m\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 v\u0103n h\u00f3a h\u1ecdc t\u1eadp \u0111\u1eb7c s\u1eafc. V\u0103n h\u00f3a \u1ea5y \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh t\u1eeb ni\u1ec1m tin: \u201c\u0110\u1ec3 d\u1eabn \u0111\u1ea7u trong th\u1ebf gi\u1edbi sang tr\u1ecdng, kh\u00f4ng ch\u1ec9 c\u1ea7n s\u1ea3n ph\u1ea9m t\u1ed1t, m\u00e0 c\u00f2n c\u1ea7n nh\u1eefng con ng\u01b0\u1eddi h\u1ecdc h\u1ecfi kh\u00f4ng ng\u1eebng.\u201d<\/p>\n

M\u1ed7i th\u1ee9 S\u00e1u, m\u1ed9t gi\u1edd d\u00e0nh cho \u0111\u00e0o t\u1ea1o \u0111\u00e3 tr\u1edf th\u00e0nh truy\u1ec1n th\u1ed1ng b\u1ea5t di b\u1ea5t d\u1ecbch, gi\u00fap k\u1ef9 n\u0103ng, th\u00e1i \u0111\u1ed9 v\u00e0 tri th\u1ee9c \u0111\u01b0\u1ee3c truy\u1ec1n t\u1eeb th\u1ebf h\u1ec7 \u0111i tr\u01b0\u1edbc \u0111\u1ebfn th\u1ebf h\u1ec7 Luxer k\u1ebf ti\u1ebfp. V\u1edbi t\u00f4i, h\u1ecdc l\u00e0 ni\u1ec1m \u0111am m\u00ea, l\u00e0 h\u00e0nh tr\u00ecnh kh\u00f4ng h\u1ed3i k\u1ebft \u0111\u1ec3 m\u1ed7i nh\u00e2n s\u1ef1 tr\u1edf th\u00e0nh chuy\u00ean gia th\u1ef1c th\u1ee5 trong ng\u00e0nh du l\u1ecbch v\u1ed1n lu\u00f4n bi\u1ebfn \u0111\u1ed9ng.<\/p>\n

T\u1ea1i LuxGroup, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c ra sao, th\u01b0a \u00f4ng?<\/strong><\/h5>\n

Ph\u1ea1m H\u00e0:<\/strong> H\u1ecdc t\u1eadp t\u1ea1i LuxGroup kh\u00f4ng mang t\u00ednh h\u00ecnh th\u1ee9c m\u00e0 g\u1eafn li\u1ec1n v\u1edbi c\u00f4ng vi\u1ec7c, v\u1edbi tri\u1ebft l\u00fd Kaizen \u2013 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Ng\u00e0nh du l\u1ecbch thay \u0111\u1ed5i t\u1eebng ng\u00e0y, t\u1eeb c\u00f4ng ngh\u1ec7 m\u1edbi (\u0111\u1eb7c bi\u1ec7t l\u00e0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o, chuy\u1ec3n \u0111\u1ed5i s\u1ed1) \u0111\u1ebfn xu h\u01b0\u1edbng tr\u1ea3i nghi\u1ec7m, nhu c\u1ea7u c\u00e1 nh\u00e2n h\u00f3a. V\u00ec v\u1eady, nh\u00e2n vi\u00ean c\u1ea7n li\u00ean t\u1ee5c b\u1ed5 sung k\u1ef9 n\u0103ng, kh\u00f4ng ch\u1ec9 chuy\u00ean m\u00f4n m\u00e0 c\u00f2n v\u0103n h\u00f3a, x\u00e3 h\u1ed9i v\u00e0 ngh\u1ec7 thu\u1eadt \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ed3ng \u0111i\u1ec7u v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

Ch\u00fang t\u00f4i thi\u1ebft k\u1ebf ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111a d\u1ea1ng: t\u1eeb x\u1eed l\u00fd kh\u1ee7ng ho\u1ea3ng (s\u1ef1 c\u1ed1, b\u00e3o l\u0169, t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p, kh\u1ee7ng ho\u1ea3ng truy\u1ec1n th\u00f4ng), \u0111\u1ebfn k\u1ef9 n\u0103ng ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng tinh t\u1ebf. Quan tr\u1ecdng l\u00e0 bi\u1ebft khi n\u00e0o c\u1ea7n huy \u0111\u1ed9ng to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng v\u00e0 khi n\u00e0o x\u1eed l\u00fd n\u1ed9i b\u1ed9 \u0111\u1ec3 b\u1ea3o v\u1ec7 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n

Trong m\u00f9a th\u1ea5p \u0111i\u1ec3m, ch\u00fang t\u00f4i \u0111\u00e0o t\u1ea1o s\u00e1ng t\u1ea1o s\u1ea3n ph\u1ea9m m\u1edbi, m\u00f9a cao \u0111i\u1ec3m th\u00ec t\u1eadp trung k\u1ef9 n\u0103ng x\u1eed l\u00fd qu\u00e1 t\u1ea3i, qu\u1ea3n l\u00fd \u00e1p l\u1ef1c, v\u00e0 c\u1ea3 ngh\u1ec7 thu\u1eadt \u201ct\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng\u201d m\u00e0 v\u1eabn gi\u1eef s\u1ef1 h\u00e0i l\u00f2ng. Nhi\u1ec1u ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng t\u1eeb ch\u00ednh kh\u1ea3o s\u00e1t n\u1ed9i b\u1ed9: nh\u00e2n s\u1ef1 c\u1ea7n g\u00ec, mong mu\u1ed1n g\u00ec th\u00ec \u0111\u00e0o t\u1ea1o \u0111\u00e1p \u1ee9ng ngay.<\/p>\n

\u0110\u00e0o t\u1ea1o c\u00f3 th\u1ec3 do gi\u1ea3ng vi\u00ean n\u1ed9i b\u1ed9 \u0111\u1ea3m nh\u1eadn, chia s\u1ebb ch\u00e9o gi\u1eefa ph\u00f2ng ban, ho\u1eb7c m\u1eddi chuy\u00ean gia b\u00ean ngo\u00e0i. Qu\u1ea3n l\u00fd c\u1ea5p trung \u0111\u01b0\u1ee3c g\u1eedi \u0111i h\u1ecdc chuy\u00ean s\u00e2u v\u1ec1 qu\u1ea3n tr\u1ecb \u0111\u1ec3 n\u00e2ng cao n\u0103ng l\u1ef1c l\u00e3nh \u0111\u1ea1o.<\/p>\n

\"\"<\/p>\n

LuxGroup d\u1ef1a v\u00e0o \u0111\u00e2u \u0111\u1ec3 bi\u1ebft r\u1eb1ng vi\u1ec7c \u0111\u00e0o t\u1ea1o th\u1ef1c s\u1ef1 hi\u1ec7u qu\u1ea3?<\/strong><\/h5>\n

Ph\u1ea1m H\u00e0:<\/strong> Ch\u00fang t\u00f4i kh\u00f4ng \u0111o b\u1eb1ng s\u1ed1 bu\u1ed5i h\u1ecdc m\u00e0 b\u1eb1ng kh\u1ea3 n\u0103ng \u00e1p d\u1ee5ng v\u00e0o c\u00f4ng vi\u1ec7c th\u1ef1c ti\u1ec5n. Sau ba th\u00e1ng, nh\u00e2n s\u1ef1 ph\u1ea3i l\u00e0m quen, sau s\u00e1u th\u00e1ng ph\u1ea3i ch\u1ee9ng minh k\u1ebft qu\u1ea3. V\u1edbi kinh doanh l\u00e0 doanh s\u1ed1 v\u00e0 ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng; v\u1edbi b\u1ed9 ph\u1eadn kh\u00e1c l\u00e0 n\u0103ng l\u1ef1c, ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c.<\/p>\n

\u0110\u1eb7c bi\u1ec7t, ch\u00fang t\u00f4i \u00e1p d\u1ee5ng \u0111\u00e1nh gi\u00e1 ng\u01b0\u1ee3c: c\u1ea5p d\u01b0\u1edbi ph\u1ea3n h\u1ed3i v\u1ec1 c\u1ea5p tr\u00ean \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m s\u1ef1 ph\u00f9 h\u1ee3p to\u00e0n di\u1ec7n. C\u00e1ch l\u00e0m n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap qu\u1ea3n l\u00fd t\u1ef1 ho\u00e0n thi\u1ec7n m\u00e0 c\u00f2n c\u1ee7ng c\u1ed1 v\u0103n h\u00f3a c\u1edfi m\u1edf, n\u01a1i ai c\u0169ng \u0111\u01b0\u1ee3c l\u1eafng nghe.<\/p>\n

M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng: mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c cho c\u00f4ng vi\u1ec7c v\u00e0 l\u00e0m th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng. B\u1edfi v\u1edbi LuxGroup, d\u1ecbch v\u1ee5 kh\u00f4ng ch\u1ec9 l\u00e0 d\u1ecbch v\u1ee5, m\u00e0 l\u00e0 d\u1ecbch v\u1ee5 t\u1eeb t\u00e2m. Luxer ph\u1ea3i v\u01b0\u1ee3t tr\u00ean mong \u0111\u1ee3i v\u00e0 ch\u1ea1m t\u1edbi c\u1ea3m x\u00fac, tr\u1edf th\u00e0nh qu\u00fd \u00f4ng \u2013 qu\u00fd b\u00e0 hi\u1ebfu kh\u00e1ch ph\u1ee5ng s\u1ef1 nh\u1eefng th\u01b0\u1ee3ng kh\u00e1ch b\u1eb1ng s\u1ef1 tinh t\u1ebf v\u00e0 t\u1eadn t\u00e2m.<\/p>\n

Theo \u00f4ng, y\u1ebfu t\u1ed1 n\u00e0o quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 t\u1ea1o n\u00ean m\u1ed9t t\u1ed5 ch\u1ee9c h\u1ecdc t\u1eadp su\u1ed1t \u0111\u1eddi?<\/strong><\/h5>\n

Ph\u1ea1m H\u00e0:<\/strong> M\u00f4 h\u00ecnh 70-20-10 l\u00e0 n\u1ec1n t\u1ea3ng: 10% t\u1eeb l\u1edbp h\u1ecdc, 20% t\u1eeb \u0111\u1ed3ng nghi\u1ec7p, qu\u1ea3n l\u00fd v\u00e0 ph\u1ea3n h\u1ed3i, 70% quan tr\u1ecdng nh\u1ea5t \u0111\u1ebfn t\u1eeb tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf. Nh\u01b0ng c\u1ed1t l\u00f5i v\u1eabn l\u00e0 tinh th\u1ea7n t\u1ef1 h\u1ecdc. Trong ng\u00e0nh du l\u1ecbch, kh\u00f4ng h\u1ecdc t\u1ee9c l\u00e0 t\u1ee5t l\u1ea1i.<\/p>\n

Ch\u00fang t\u00f4i thi\u1ebft l\u1eadp c\u01a1 ch\u1ebf khuy\u1ebfn kh\u00edch g\u1eafn k\u1ebft qu\u1ea3: ba th\u00e1ng kh\u00f4ng \u0111\u1ea1t KPI ho\u1eb7c ba l\u1ea7n b\u1ecb kh\u00e1ch ph\u00e0n n\u00e0n th\u00ec ph\u1ea3i ra \u0111i; ng\u01b0\u1ee3c l\u1ea1i, ti\u1ebfn b\u1ed9 s\u1ebd \u0111\u01b0\u1ee3c khen th\u01b0\u1edfng, th\u0103ng ti\u1ebfn. L\u00e3nh \u0111\u1ea1o ph\u1ea3i n\u00eau g\u01b0\u01a1ng. B\u1ea3n th\u00e2n t\u00f4i h\u1ecdc v\u00e0 \u0111\u1ecdc m\u1ed7i ng\u00e0y, m\u1ed7i th\u00e1ng \u00edt nh\u1ea5t m\u1ed9t cu\u1ed1n s\u00e1ch in. T\u00f4i tham d\u1ef1 h\u1ed9i th\u1ea3o, k\u1ebft n\u1ed1i qu\u1ed1c t\u1ebf, v\u00e0 khi g\u1eb7p ch\u1ee7 \u0111\u1ec1 hay, t\u00f4i chia s\u1ebb l\u1ea1i cho nh\u00e2n s\u1ef1.<\/p>\n

T\u00f4i t\u1eebng t\u1ef1 h\u1ecdc t\u1eeb con s\u1ed1 0: du l\u1ecbch, ph\u1ea7n m\u1ec1m, t\u00e0u thuy\u1ec1n, v\u0103n h\u00f3a, ngh\u1ec7 thu\u1eadt\u2026 C\u00e1i g\u00ec y\u00eau th\u00edch th\u00ec h\u1ecdc kh\u00f4ng th\u1ea5y m\u1ec7t, v\u00e0 ngay l\u1eadp t\u1ee9c \u00e1p d\u1ee5ng v\u00e0o c\u00f4ng vi\u1ec7c. Ch\u00ednh s\u1ef1 ch\u1ee7 \u0111\u1ed9ng \u0111\u00f3 gi\u00fap LuxGroup kh\u00e1c bi\u1ec7t.<\/p>\n

L\u00e0m sao \u0111\u1ec3 vi\u1ec7c h\u1ecdc tr\u1edf th\u00e0nh tr\u1ea3i nghi\u1ec7m th\u00fa v\u1ecb, ch\u1ee9 kh\u00f4ng l\u00e0 \u00e1p l\u1ef1c?<\/strong><\/h5>\n

Ph\u1ea1m H\u00e0:<\/strong> Khi h\u1ecdc g\u1eafn v\u1edbi tr\u1ea3i nghi\u1ec7m v\u0103n h\u00f3a, ngh\u1ec7 thu\u1eadt \u2013 v\u1ed1n l\u00e0 ni\u1ec1m \u0111am m\u00ea c\u1ee7a Luxer \u2013 n\u00f3 tr\u1edf th\u00e0nh th\u00fa v\u1ecb. Khi c\u00f3 ki\u1ebfn th\u1ee9c, h\u1ecd d\u1ec5 \u0111\u1ed3ng \u0111i\u1ec7u v\u1edbi kh\u00e1ch h\u00e0ng, n\u00f3i c\u00f9ng ng\u00f4n ng\u1eef, n\u00e2ng t\u1ea7m hi\u1ebfu kh\u00e1ch. V\u1edbi Gen Z, ch\u00fang t\u00f4i \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng gi\u00fap h\u1ecd t\u1ef1 tin h\u01a1n.<\/p>\n

Ngo\u00e0i ra, ng\u00e0nh du l\u1ecbch \u0111\u00f2i h\u1ecfi k\u1ef9 n\u0103ng th\u1ef1c t\u1ebf: s\u01a1 c\u1ee9u, PCCC, x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng b\u1ea5t ng\u1edd. \u0110\u00e2y v\u1eeba c\u1ea7n cho ngh\u1ec1, v\u1eeba h\u1eefu \u00edch trong \u0111\u1eddi s\u1ed1ng h\u00e0ng ng\u00e0y. Khi h\u1ecdc \u0111\u1ec3 tr\u01b0\u1edfng th\u00e0nh v\u00e0 ti\u1ebfn b\u1ed9, \u0111\u1ed9ng l\u1ef1c \u0111\u1ebfn t\u1ef1 nhi\u00ean.<\/p>\n

\"\"<\/p>\n

LuxGroup \u0111\u1ea7u t\u01b0 bao nhi\u00eau cho ph\u00e1t tri\u1ec3n con ng\u01b0\u1eddi?<\/strong><\/h5>\n

Ph\u1ea1m H\u00e0:<\/strong> Ch\u00fang t\u00f4i d\u00e0nh 5% l\u1ee3i nhu\u1eadn h\u1eb1ng n\u0103m cho \u0111\u00e0o t\u1ea1o, hu\u1ea5n luy\u1ec7n, mentoring, n\u00e2ng cao th\u1ec3 ch\u1ea5t v\u00e0 tinh th\u1ea7n. LuxGroup v\u1eadn h\u00e0nh theo tri\u1ebft l\u00fd Kaizen \u2013 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, chi\u1ebfn l\u01b0\u1ee3c 5G (Go Global, Go Green, Go Digital, Go Pride, Go Happiness) v\u00e0 tri\u1ebft l\u00fd 8P (Purpose, Passion, People, Planet, Profit, Place, Partnership, Prosperity).<\/p>\n

\u0110i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ec9 \u0111o th\u00e0nh c\u00f4ng b\u1eb1ng doanh thu m\u00e0 c\u00f2n b\u1eb1ng m\u1ee9c \u0111\u1ed9 h\u1ea1nh ph\u00fac c\u1ee7a con ng\u01b0\u1eddi, s\u1ef1 g\u1eafn k\u1ebft c\u1ed9ng \u0111\u1ed3ng v\u00e0 tr\u00e1ch nhi\u1ec7m v\u1edbi h\u00e0nh tinh. LuxGroup l\u00e0 ng\u00f4i nh\u00e0 c\u1ee7a nh\u1eefng \u201ct\u00ed hon v\u0129 \u0111\u1ea1i\u201d \u2013 m\u1ed7i c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 nh\u1ecf b\u00e9, nh\u01b0ng khi h\u1ee3p l\u1ef1c s\u1ebd t\u1ea1o n\u00ean gi\u00e1 tr\u1ecb l\u1edbn lao v\u00e0 b\u1ec1n v\u1eefng.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ba y\u1ebfu t\u1ed1 t\u1ea1o t\u1ed5 ch\u1ee9c h\u1ecdc t\u1eadp su\u1ed1t \u0111\u1eddi \u1edf LuxGroup LuxGroup kh\u1eb3ng \u0111\u1ecbnh…<\/p>\n","protected":false},"author":5,"featured_media":25945,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[533,535,1299,1298,545],"tags":[192,227],"_links":{"self":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts\/25947"}],"collection":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/comments?post=25947"}],"version-history":[{"count":0,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/posts\/25947\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/media\/25945"}],"wp:attachment":[{"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/media?parent=25947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/categories?post=25947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/luxgroup.vn\/vi\/wp-json\/wp\/v2\/tags?post=25947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}